January is the start of a new year for Playback Now and it brings with it a new member to our team. Jenny is our new Customer Service team member and will be keeping busy during the upcoming months processing orders and helping to get recordings out to our customers.

Although Jenny is new to our team she is no stranger to the Playback Now family. Her mother, Becky, worked for Playback Now for many years and was one of the first employees to be hired many years ago.

mother and daughter pose for family portrait

Becky and Jenny

Jenny has a B.A. in English: Writing and Publication from the University of North Georgia and has done clerical work for a small business in Cumming, part-time, for many years. In addition to answering phones, filing and scheduling appointments, she has been managing the social media and online marketing for a small nonprofit veterinary clinic in Cumming that was founded by her previous employer.  She continues to be a part of that project working closely with their staff and often volunteering at their monthly vaccine clinics.  She is excited to be joining us full-time as we prepare for the busiest time of our year.