Partnerships that last
Blending caring and expertise for continuous customer satisfaction
Organization
The Casualty Actuarial Society (CAS) is the world’s only actuarial organization exclusively dedicated to property and casualty risks. Their 10,000 international members are experts in P&C insurance, reinsurance, finance, risk management and enterprise risk management. They depend on the CAS for certification, best practice sharing, and for the extensive continuing professional education and the tremendous value it brings to the individual practitioner and the industry at large.
The Commitment
In 2015, the CAS hired us to produce their annual meeting recordings and live streams, kicking off a collaborative partnership that’s still going strong. The association needed support they could count on, and that their visions for their products were realized. We delivered and became the organization’s go-to producer of content for both the annual meeting and other key member events. The CAS particularly appreciates our highly personalized approach to service excellence, and view us as an extension of their project management team. Our project lead is on the ground at CAS events, interacting directly with the director of professional education. We’ve even swapped cell numbers. That’s real trust and kind of connection that keeps us at the top of our game, and keeps our friends at CAS assured that we’re always there for whatever they need.
Director of Professional Education, The Casualty Actuarial Society
“We’ve always found Playback Now to be diligent professionals, hard working and easy to get along with. We are just so comfortable with each other and the work has always been phenomenal. It’s great to have that level of comfort with a vendor, knowing you can always rely on them.”
